Torex™

Specialist services and support

We have developed an outstanding reputation over the last 20 years for our customer retention thanks to our comprehensive range of pre- and post-sale services that underpin our hardware and software solutions, including:

• Consultancy
• Project management
• System staging and implementation management
• Store infrastructure implementation
• Training
• System maintenance
• Software support
• System outsourcing management
• Application service provision.

Our consultants have the insight and expertise to address the most challenging business issues and our teams of engineers have been specifically trained to work in a wide range of retail environments, from a multi-national department store to a single outlet convenience store.

Our dedicated field engineers and partners support over 20 countries around the world providing on-site fixes and/or modular swaps. We operate within tight fixed timescales and cover the full range of hardware, from the point of sale to back of house PCs, printers and peripherals.